Digital workers need management. We run yours.
An agent in production is not a finished project. It needs monitoring, evaluation, and tuning as your business changes. That is the work we take on.
What we do each month
The same three loops run continuously: keep the agents working, measure whether they are right, and report what it produced and what it cost.
Operate
- Configure and schedule agents
- Monitor runs, catch failures, handle exceptions
- Tune prompts, tools, and workflows as your business changes
- Escalate anything that needs a decision from your team
Evaluate
- Golden-set evaluations for every task
- Autonomy expands only when accuracy earns it
- Sampling audits continue after graduation
- Accuracy regressions send a task back to approval
Report
- Monthly report: work completed, accuracy, cost
- Cost metering per run, per agent, per workflow
- Recommendations for what to automate next
Autonomy is earned
Every approval decision your reviewers make is an evaluation label. Those labels accumulate into a record for that specific task, and that record is what a graduation decision is made against.
Per task, not per agent
- An agent that has earned autonomy on scheduling has earned nothing on billing
- Each task graduates on its own measured record
- New tasks always start under approval
Reversible at any time
- A process change, upstream change, or caseload shift can degrade accuracy
- The task drops back to propose-and-approve automatically
- That is a routine operational action, not an incident
You keep the controls.
We operate the workforce; your team still owns the judgment calls, the approval policy, and the decision about what gets automated next. Nothing graduates without your evidence and your sign-off.